Privacy Policy

Last updated: 20 October 2026

Euroespanet (“we”, “us”, “our”) respects your privacy. This policy explains what personal data we collect when you use our website or services, why we collect it, and the rights you have. We process personal data in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and, for our Ghana operations, the Data Protection Act, 2012 (Act 843).

1. Who We Are

Euroespanet is a web design and digital solutions business with offices in Whyteleafe, Surrey, United Kingdom and Greater Accra, Ghana. For the purposes of data protection law, Euroespanet is the controller of the personal data described in this policy.

2. Information We Collect

We may collect the following information:

• Contact details you provide through our forms, email, phone or WhatsApp, such as your name, email address, phone number and company name.
• Project information you share with us, such as your requirements, content and files.
• Billing information needed to invoice you and receive payment.
• Technical data such as your IP address, browser type, device and pages visited, collected through cookies and similar technologies.

3. How We Use Your Information

We use your information to:

• respond to your enquiries and prepare quotes;
• deliver, manage and support the services you request;
• send invoices and manage payments;
• improve our website and services;
• meet our legal, tax and accounting obligations.

We will only send you marketing communications if you have agreed to receive them, and you can unsubscribe at any time.

4. Legal Basis for Processing

We process personal data on the following legal bases: contract (to provide services you have requested), legitimate interests (to run and improve our business and respond to enquiries), legal obligation (for example, record keeping) and consent (for optional cookies and marketing).

5. Sharing Your Information

We never sell your personal data. We only share it with trusted service providers who help us run our business, such as hosting, email and payment providers, and only as necessary. These providers must keep your data secure and use it only for the purposes we specify.

6. International Transfers

Because we operate in the United Kingdom and Ghana, your data may be accessed from either country. Where personal data is transferred outside the UK, we put appropriate safeguards in place, such as standard contractual clauses, to ensure it remains protected.

7. How Long We Keep Your Data

We keep enquiry information for up to 24 months unless you become a client. Client and financial records are kept for as long as required by law, typically six years in the UK. After that, data is securely deleted.

8. Your Rights

You have the right to access, correct or delete your personal data, to restrict or object to its processing, to data portability, and to withdraw consent at any time. To exercise any of these rights, contact us using the details below. You also have the right to complain to the UK Information Commissioner’s Office (ico.org.uk) or Ghana’s Data Protection Commission.

9. Cookies

Our website uses a small number of cookies. Please see our Cookie Policy for full details.

10. Security

We use appropriate technical and organisational measures to protect your data, including encrypted connections, secure hosting and restricted access.

11. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page with the date it was last updated.